Process and Constraints Management

“If you can’t describe what you are doing as a process, then you don’t know what you are doing” – Edward Demming

The number three secret of maximum productivity

If you cant describe the activities that you must do in this very specific way, then you will never be able to do it with maximum effectiveness or efficiency. (one of the distinguishing qualities of the New Professionals – and it doesn’t take much time to learn)

On this page I’m going to touch on the common view of business process management / workflow diagrams / and business process engineering.

I’m then going to introduce you to a more esoteric subject called ‘Processing’.

But first things first…

So what is workflow or process management?

I’m sure wikipedia can do a perfectly good job of explaining that.

But my added contribution is to emphasise the great Edward Demmings point made above.


process-exampleThat if you can’t describe what you are doing as a process, then you do not know what you are doing…


You see, truth be told, professionals get by on far lower productivity levels than they could and would if only they had their regular tasks locked-down into a process format.

Here’s a simple process map I cooked earlier:

Learn how to build these maps and get a decent software tool such as OmniGraffle for the Mac, and consolidate and automate your important and regular activities into processes.

Theory of Constraints Business Applications

TOC Applications

Discussing Theory of Constraints in Service Based Organizations

Balanced Scorecard versus Theory of Constraints.

TOC Financial Model for Whole Business ROI Optimisation

Business Process Re-engineering and Theory of Constraints.

Video on today’s economy with Eli Goldratt.

TOC in Sales and Marketing

See individual posts:

Viable Vision: Transforming Total Sales into Net Profits.

Theory of Constraints in Marketing Management.

TOC Marketing

Introducing TOC-Marketing to clients

The Unrefusable ‘Mafia Offer’ for Marketing.

How To Create A Mafia Offer

Theory of Constraints for Sales Management.

See more of my Theory of Constraints posts via my TOC tag page, or visit the TOC Marketing Mafia Offer main page.

Posted by Gavriel

Providing digital marketing services to launch, scale and maximize your campaigns.